We’re a modern mortgage brokers for modern, busy people, so we use modern technology to facilitate communication at every stage. We communicate by email, text, mobile, WhatsApp and phone to facilitate smooth communications and make sure your mortgage application keep on track.
We communicate by whichever platform works best for you. If you’re commuting to London and working long hours, you’re likely to want to use digital communications so you can deal with messages during your lunch break or on your way home. Conversely, many of our clients who are mums with school children find it easier to pick up the phone during the day when the house is quiet. Whatever works for you is how we’ll work for you.
There’s no point having a mortgage advisor who is only available 9-5 if you can’t talk 9-5, so we make ourselves available at times to suit you. And by that, we really do mean evenings and weekends, if necessary – our founder has even been known to contact his clients while he was on holiday in Australia to make sure their mortgage application progressed smoothly!